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Dear Anthony, This morning we suffered a technical outage that affected some of our customers’ services. I would like to take a moment to apologise to each of you for any inconvenience this caused you and your businesses. We are investigating this incident to make sure we understand exactly what went wrong and minimise any future risk of this happening again. Over the past year we have been working to upgrade all of our hardware and redundancy systems to ensure that in events such as this, we are able to get your services up and running as quickly as possible. This, along with the hard work of our support teams, has meant that we have been able to restore your services with no loss of data or email. We will be continuing to improve our systems to make sure you receive the best service possible from 123 Reg. Kind regards, |